shipping policy
🚚 Shipping Policy
Last updated: Oktober 28th
At Cerovex, we’re committed to getting your order to you fast and safely. Every product is handled with care and shipped from our trusted fulfillment centers.
🕒 Processing Time
Orders are typically processed within 1–3 business days after payment.
Once your order ships, you’ll receive an email with your tracking number so you can follow your package every step of the way.
✈️ Delivery Time (U.S. Orders)
Estimated delivery time is 7–12 business days after dispatch.
We do our best to deliver as quickly as possible, but please allow for small delays during holidays or high-volume periods.
🔍 Tracking Your Order
All orders come with tracking. If your tracking shows “delivered,” your order is considered complete.
Still haven’t received it? Contact us — we’ll help you sort it out.
🚫 Returns
We don’t accept physical returns.
If something isn’t right with your order, don’t worry — we offer refunds or replacements according to our Refund Policy.
📦 Lost or Delayed Packages
If your order hasn’t arrived within 45 days of shipment, email us at info@cerovex.com and we’ll make it right.
💬 Need Help?
Our team is always here for you.
For questions about your order or shipping, reach out anytime at info@cerovex.com — we’ll respond within 24–48 hours.